Report a complaint
If you're not satisfied with our product or service, please let us know.
For example, about the quality/content of the information you received, how ParkStart works, or the personal treatment you received from a staff member.
By letter
You can also submit your complaint in writing. Please include your name, address, phone number, date, and description of the complaint. Send it to:
Coöperatie ParkeerService UA
Afdeling Klachtafhandeling
Postbus 489
3800 AL Amersfoort
Handling of your complaint
You will receive confirmation of receipt of your complaint within 5 business days, along with information about the next steps. Your complaint will be handled by the complaints coordinator, who will be your point of contact throughout the process. We aim to resolve your complaint within 6 weeks.